SHIPPING POLICY

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A-1 Visual Systems employs an environmentally friendly shipping program that reduces costs and helps ensure product is delivered in the same condition as it left the factory. This careful handling may occasionally lengthen shipping times on LTL shipments. At A-1 Visual Systems' discretion and if it is determined in the best interest of customers, alternative shipping methods may be used. Special requests including special shipping methods, delivery outside normal hours (8 a.m. to 5 p.m. Monday through Friday), inside delivery, etc. shall be subject to an additional charge. 

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FREIGHT CLAIMS

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A-1 Visual Systems assumes responsibility for seeking recourse against third-party freight carriers provided the following provisions are met:

(i) any damage to delivered product must be noted on the Bill of Lading,

(ii) A-1 Visual systems retains the rights to deny responsibility for any damage not noted on Bill of Lading,

(iii) any damage or missing product must be reported to A-1 Visual systems immediately and any claim not made within 7 days of delivery may not be acceptable,

(iv) any items requiring replacement must be photo-documented and are subject to approval by A-1 Visual systems.

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STORAGE

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A-1 Visual systems may transfer Product to storage at the Customer’s risk and expense if the Customer is unable to take delivery of product as scheduled. Upon such transfer to storage, the Customer assumes risk of loss. A-1 Visual systems will invoice the Customer on a monthly basis for storage fees and the Customer will make payments in accordance with A-1 Visual systems' standard payment terms.

 

 

LOSS, DAMAGE OR DELAY

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A-1 Visual systems shall not be liable for any loss, damage or delay resulting from forces beyond its reasonable control including fire, flood, strike or other labor difficulty, act of God, inability to obtain necessary labor,materials, or manufacturing facilities from usual sources, failure of suppliers to meet their contractual obligations, or due to any cause beyond its reasonable control.

In the event of any such delay, delivery will be postponed by such length of time as may be reasonably necessary to accommodate for the delay.